Contact Us
We'd love to hear from you.
How we can help
vvault is built and maintained by a small team of producers and developers. We read every message and reply personally, usually within 24 hours on weekdays. Whether you have an account question, a bug to report, a feature idea, or a partnership inquiry, you're in the right place.
Technical support
Upload not working, campaign stuck, payment blocked? Email us with a screenshot if possible and we'll get it sorted.
Account & billing
Questions about your plan, your subscription, changing your email or closing your account? We handle it quickly by email.
Feature requests
Got an idea to improve vvault? The Discord is the best place to share feedback and vote on what we build next.
Partnerships & press
Journalist, content creator, label, or brand looking to collaborate? Email us with your project.
Before reaching out
Many questions already have an answer. Take a look at our help center and documentation — you'll likely find what you're looking for in seconds.